Telecommunications Associate

2 days ago


Bacolod City, Western Visayas, Philippines TORCH Solutions Full time
Job Description

We are seeking a highly skilled and customer-oriented service representative to join our team at TORCH Solutions. As a Telecommunications Associate, you will be responsible for providing accurate and efficient product information to our customers, resolving any emerging problems that may arise, and maintaining high customer satisfaction standards.

Key Responsibilities:
  • Provide excellent customer service and respond efficiently to customer inquiries
  • Ensure accurate and timely resolution of customer problems
  • Maintain high customer satisfaction standards
  • Collaborate with internal teams to resolve customer issues
Requirements:
  • Average to good communication skills
  • At least HS/SHS graduate
  • Willing to start immediately
  • Able to take online exams onsite
Perks:
  • Functional gym amenities with shower
  • Entertainment area and karaoke rooms
  • Free coffee
  • Sleeping quarters
  • Yearly engagement activities for employees
  • Tech expert allowance
  • Challenge bonus
  • Overtime incentive
  • Add a line incentive

As a Telecommunications Associate at TORCH Solutions, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and resolving customer problems with accuracy and efficiency. If you are a motivated and customer-oriented individual with strong communication skills, we encourage you to apply for this exciting opportunity.



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