Sales Support Expert
5 days ago
Welcome to JATHNEIR, where we strive to deliver exceptional customer service and support.
About the PositionWe are currently seeking a Sales Support Expert to join our team. The ideal candidate will be responsible for providing technical support and assistance to customers.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, and chat.
- Analyze customer queries and provide solutions in a timely and professional manner.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Develop and maintain knowledge of products and services to offer expert advice to customers.
To be successful in this role, you will need:
- Technical Skills: Proficiency in using software and hardware to troubleshoot customer issues.
- Communication Skills: Ability to communicate complex technical information in a clear and concise manner.
- Problem-Solving Skills: Ability to analyze customer queries and provide effective solutions.
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Sales Technical Support
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Sales Technical Support Specialist
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