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Technical Team Lead

2 weeks ago

Taguig, National Capital Region, Philippines Randstad (Schweiz) AG Full time

We are looking for a highly experienced Technical Supervisor to lead our dynamic technology team. The ideal candidate should possess strong leadership skills, technical expertise, and a collaborative mindset to drive performance, foster innovation, and ensure successful project execution.

Key Responsibilities:
  • To build and maintain a strong, efficient team with delegated authority, ensuring compliance with policies, processes, and quality standards.
  • To supervise and support a diverse team with various skill sets, including technical, administrative, project, and product management.
  • To balance and schedule staff workload and project distribution under the direction of the on-shore, US technical leads and in collaboration with the team scrum masters.
  • To establish a strong and effective working relationship between on and offshore teams, acting as the liaison for staff engagement, business and project direction and collaboration, and conflict resolution.
  • To effectively communicate and collaborate with subordinates, peers, management, and authorities both on and offshore through direct and dotted line reporting.
  • To interact with on and offshore staff in terms of supervising and managing staff and projects.
  • To demonstrate leadership skills by connecting people and teams to help achieve organizational goals through inspiration, delegation, and communication.
  • To monitor team metrics and performance to ensure commitments and deliverables are met.
  • To manage staff and their respective workspace and computing requirements in conjunction with API building facilities.
  • To verify the quality of work produced through technical reviews and evaluations.
  • To manage local budget and related processes in collaboration with on and offshore finance.
  • To perform duties in compliance with established on and offshore policies and procedures.
  • To demonstrate commitment to the development, implementation, and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.
  • To exhibit professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices.
  • To produce KPI reports for Management including trend analysis as required for upward reporting.
  • To demonstrate independent thinking and problem-solving skills in a fast-paced environment.
Requirements:
  • Bachelor's degree in Computer Science/Technology or relevant field or a combination of applicable education and experience.
  • At least 5 years of experience managing technology teams, with a solid background in project management.
  • Experience with Agile Scrum methodology and team management.
  • Previous experience participating in internal and/or external audit activities.
  • Experience working within a regulated industry is not essential but considered a plus.
  • Broad understanding of diverse technologies including MS SQL, APIs, and .NET framework.
  • General office tools including Microsoft Outlook, Word, PowerPoint, Excel, Project. Also helpful but not essential is Microsoft TFS/DevOps, HL7, Smart Bear.
  • Self-motivated and team-oriented, with strong organizational and time management skills.
  • Strong analytical and influencing skills to assess workload and business commitments.
  • Excellent communication skills and an ability to deal effectively with colleagues at all levels.
  • Strong leadership qualities including initiative, decisiveness, integrity, flexibility, creativity, communication, and a positive attitude.
  • Drives a high-performance culture by meeting or exceeding goals, while staying adaptable and continuously updating skills and knowledge.
  • Strong problem-solving skills with the ability to manage multiple tasks and adapt to changing priorities while resolving technical issues effectively.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels and ensure alignment with business goals.