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    1 week ago


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Account Coordinator

1 week ago


Manila, National Capital Region, Philippines DOXA Talent Full time

We are seeking a highly organized and detail-oriented Account Coordinator to join our team at DOXA Talent.

About the Role

The Account Coordinator will serve as the initial point of contact for client communications, providing timely responses and escalating concerns or issues. This role will be responsible for monitoring client communications via email, tracking all vendor allocations, reallocations, and unallocated funds, and creating tickets for client issues.

Key Responsibilities:

  • Assist the client services team with daily communication with clients and vendors by checking emails and managing media plans.
  • Take notes for each client or vendor call, adding notes into Gainsight and assigning/completing follow-up tasks as appropriate.
  • Track all vendor allocations, reallocations, unallocated funds, and other critical information as assigned by the Director of Client Services.
  • Create tickets for client issues, and project manage tickets to ensure that they are being addressed/resolved.