Data Collector Specialist
4 days ago
Job Description
Overview- jorge bookkeeping services seeks a detail-oriented Data Collector Specialist to manage outstanding accounts and collect payments from clients.
- Manage outstanding accounts and maintain positive relationships with clients
- Collect payments in a timely manner while providing excellent customer service
- Act as a bridge between the company and customers, addressing concerns related to overdue accounts
- High school diploma or equivalent; Associate's or Bachelor's degree preferred
- Previous experience in collections, customer service, or a related field is a plus
- Strong negotiation, communication, and interpersonal skills
- Ability to handle sensitive financial matters with discretion and professionalism
- Basic understanding of accounting and billing procedures
- Proficiency in Microsoft Office (Excel, Word) and relevant collection software
- Ability to work independently and as part of a team
Beyond collecting payments, this role involves acting as a liaison between our company and customers, ensuring that both parties have a smooth and satisfactory experience. You will be responsible for communicating effectively with clients, addressing any concerns they may have, and resolving issues in a professional and courteous manner.
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