Data Collector Specialist

4 days ago


Davao City, Davao, Philippines jorge bookkeeping services Full time

Job Description

Overview
  • jorge bookkeeping services seeks a detail-oriented Data Collector Specialist to manage outstanding accounts and collect payments from clients.
Key Responsibilities
  • Manage outstanding accounts and maintain positive relationships with clients
  • Collect payments in a timely manner while providing excellent customer service
  • Act as a bridge between the company and customers, addressing concerns related to overdue accounts
Requirements
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred
  • Previous experience in collections, customer service, or a related field is a plus
  • Strong negotiation, communication, and interpersonal skills
  • Ability to handle sensitive financial matters with discretion and professionalism
  • Basic understanding of accounting and billing procedures
  • Proficiency in Microsoft Office (Excel, Word) and relevant collection software
  • Ability to work independently and as part of a team

Beyond collecting payments, this role involves acting as a liaison between our company and customers, ensuring that both parties have a smooth and satisfactory experience. You will be responsible for communicating effectively with clients, addressing any concerns they may have, and resolving issues in a professional and courteous manner.



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