Brand Workflow Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeOperations Full time ₱45,000 - ₱75,000

Job Title: Brand Operations Manager

Role Overview

We are seeking a proactive and detail-oriented professional to oversee brand-related workflows, ticket resolutions, and client communications. This role involves managing Service Level Agreements (SLAs), coordinating with Brand Managers (BMs) and Brand Coordinators (BCs), maintaining performance metrics, and ensuring compliance with brand standards.

The ideal candidate will have strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines. They will also have experience in SLA management, ticketing systems, and metrics reporting, as well as excellent communication skills and a strong focus on collaboration.

Additionally, the successful candidate will be tech-savvy, with proficiency in Microsoft Teams and productivity tools such as Excel and SharePoint. They will also have an analytical mindset to interpret metrics and identify areas for improvement.

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