
Dedicated Sales Professional Wanted
2 days ago
We're seeking a skilled Sales & Customer Service Representative to join our team. As a key player in customer interactions, you'll be responsible for delivering exceptional service and driving sales growth.
The ideal candidate will have excellent communication skills, both written and verbal, with the ability to handle multiple priorities and work effectively in a fast-paced environment. You'll be confident, clear, and structured in your communication, with a strong understanding of product features and exclusions.
Key responsibilities include:
- Answering inbound calls and emails with confidence and clarity
- Explain complex product features and exclusions in a human, not robotic way
- Qualifying prospects and guiding them from enquiry to purchase
- FOLLOWING UP warm leads to convert opportunities into sales
- Managing post-sale support such as policy activation, document submission, and amendments
You'll also be responsible for logging customer data and sales activity accurately, monitoring and reporting on recurring questions or process gaps, and supporting internal workflows by triaging queries to the right departments.
In return, we offer a supportive and rewarding career experience, including comprehensive benefits, training programmes for career development, engaging company outings, and a dedicated manager focused on your growth and success.
To succeed in this role, you'll need strong data and admin skills, excellent time management, and the ability to prioritize, multitask, and maintain professionalism under pressure.
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