Technical Infrastructure Development Specialist
2 days ago
As an IT Support and Automation Specialist at St Trinity Property Group, you will be responsible for deploying new systems, contributing to IT projects, and maintaining the day-to-day operation and maintenance of sales, marketing, systems, and IT tools within the Zoho One Business Suite.
Key Responsibilities:
- Deploy new systems and contribute to IT projects as required
- Audit our systems and identify gaps, recommend and implement solutions
- Provide day-to-day IT and systems support & solutions for a team of 50 people using helpdesk tools
- Set up and manage IT software and user accounts for new starters, including remote setup for team members in different regions
- Maintain a telephony system (RingCentral), a rostering platform (Acuity)
- Manage day-to-day operation and maintenance of Sales, Marketing, Systems, IT tools within Zoho One Business Suite
- Manage IT assets, including asset registers, storage, and repairs
- Work with open APIs to create integrations for 3rd party tools and St Trinity tech stack
- Support ongoing technical training programs for St Trinity staff
- Ensure appropriate documentation is created and maintained regarding services and systems
- Completion or near completion of Diploma/Degree in Computer/IT Discipline
- Strong technical knowledge in Microsoft Windows 11 OS, Microsoft Office Suite, Google Workspace
- Working knowledge in Office 365 Tools such as SharePoint Online, MS Teams, Planner, OneDrive for Business
- Strong diagnostic skills and an analytical approach
- Strong communication skills, with the ability to liaise with stakeholders at all levels
- Knowledge/Exposure in CRMs preferably Zoho
- Working knowledge in SQL
- Knowledge in data visualization with Analytics tools such as Power BI, Tableau
- Working knowledge of basic web page development tools such as Unbounce, Wordpress
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