Technical Infrastructure Development Specialist

2 days ago


Taguig, National Capital Region, Philippines St Trinity Property Group Full time
IT Support and Automation Specialist Job Description

As an IT Support and Automation Specialist at St Trinity Property Group, you will be responsible for deploying new systems, contributing to IT projects, and maintaining the day-to-day operation and maintenance of sales, marketing, systems, and IT tools within the Zoho One Business Suite.

Key Responsibilities:

  • Deploy new systems and contribute to IT projects as required
  • Audit our systems and identify gaps, recommend and implement solutions
  • Provide day-to-day IT and systems support & solutions for a team of 50 people using helpdesk tools
  • Set up and manage IT software and user accounts for new starters, including remote setup for team members in different regions
  • Maintain a telephony system (RingCentral), a rostering platform (Acuity)
  • Manage day-to-day operation and maintenance of Sales, Marketing, Systems, IT tools within Zoho One Business Suite
  • Manage IT assets, including asset registers, storage, and repairs
  • Work with open APIs to create integrations for 3rd party tools and St Trinity tech stack
  • Support ongoing technical training programs for St Trinity staff
  • Ensure appropriate documentation is created and maintained regarding services and systems
Key Requirements
  • Completion or near completion of Diploma/Degree in Computer/IT Discipline
  • Strong technical knowledge in Microsoft Windows 11 OS, Microsoft Office Suite, Google Workspace
  • Working knowledge in Office 365 Tools such as SharePoint Online, MS Teams, Planner, OneDrive for Business
  • Strong diagnostic skills and an analytical approach
  • Strong communication skills, with the ability to liaise with stakeholders at all levels
  • Knowledge/Exposure in CRMs preferably Zoho
  • Working knowledge in SQL
  • Knowledge in data visualization with Analytics tools such as Power BI, Tableau
  • Working knowledge of basic web page development tools such as Unbounce, Wordpress


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