Expert Dynamics 365 Technical Consultant

9 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱4,500,000 - ₱7,000,000

Job Title: Dynamics 365 Support Engineer

This is a unique opportunity to join a team of experts who bring humanity to business by providing exceptional support and services. As a Dynamics 365 Support Engineer, you will be part of a dynamic team that thrives on innovation and customer satisfaction.

Responsibilities:

  • Gather in-depth technical and business process knowledge to understand and represent the business platforms.
  • Translate business needs into technical plans and designs through active participation in business requirements gathering conversations.
  • Proactively collaborate with internal and external teams to support existing and new business application needs.
  • Contribute to the creation and maintenance of documentation, departmental technical procedures, and user guides on business processes and applications.
  • Ensure seamless change management for any additions or changes to the environments.
  • Assist with the creation and updates to the testing of the business continuation plan.
  • Collaborate with internal training resources to identify training needs, assist with training ideas, curriculum, etc., to maximize the effectiveness of the applications.
  • Drive awareness of current and future initiatives within the organization.

Requirements:

  • 4-year degree in technology, business, or related area of study, and/or 5+ years of relevant experience in information technology.
  • Deep technical knowledge of corporate Dynamics environments and all ancillary systems interacting with Dynamics (Dataverse, Power Apps, etc.).
  • Minimum of 2-5+ years' experience implementing, configuring, and/or customizing Microsoft's Dynamics with large/enterprise companies.
  • 1 year of experience working with Microsoft Dataverse.
  • 1 year of experience working with the Microsoft Power Platform.
  • 2+ years of experience soliciting information for, drafting, building a business case within, and presenting solution proposals/requirements.
  • Outstanding customer service skills.

What We Offer:

  • A supportive environment for career growth and professional development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of lifelong learners guided by company values.
  • Paid time off (PTO) and wellness and healthcare benefits.
  • A competitive compensation package and performance bonus opportunities.

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