Performance Improvement Specialist

6 days ago


Pasig, National Capital Region, Philippines Linda Hausermann & Associates Full time

About Our Organization:

Linda Hausermann & Associates is committed to excellence in training and development. We seek a Performance Improvement Specialist to help us achieve our goals by analyzing training needs, developing strategies, and evaluating program effectiveness.

Key Responsibilities:

  1. Conduct thorough needs assessments to identify areas for improvement.
  2. Design and implement training programs focused on Leadership Training and Product Specific Training.
  3. Evaluate training results using Reaction, Learning, Behavior, and ROI metrics.
  4. Collaborate with other departments to identify training opportunities and develop strategic plans.

Requirements:

  • Bachelor's degree in Education, HR, or a related field.
  • Minimum 5 years of experience in BPO or similar environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in English (spoken, written, and reading) at CEFR Level C1 / ILR Level 4.


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