Performance Improvement Specialist
6 days ago
About Our Organization:
Linda Hausermann & Associates is committed to excellence in training and development. We seek a Performance Improvement Specialist to help us achieve our goals by analyzing training needs, developing strategies, and evaluating program effectiveness.
Key Responsibilities:
- Conduct thorough needs assessments to identify areas for improvement.
- Design and implement training programs focused on Leadership Training and Product Specific Training.
- Evaluate training results using Reaction, Learning, Behavior, and ROI metrics.
- Collaborate with other departments to identify training opportunities and develop strategic plans.
Requirements:
- Bachelor's degree in Education, HR, or a related field.
- Minimum 5 years of experience in BPO or similar environment.
- Strong analytical and problem-solving skills.
- Proficiency in English (spoken, written, and reading) at CEFR Level C1 / ILR Level 4.
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