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Senior Quality Improvement Specialist

1 week ago

Taguig, National Capital Region, Philippines RecruiterPH Full time
Company Overview

At RecruiterPH, we are committed to excellence in the delivery of quality services. We strive to foster a culture of continuous improvement and innovation, where our team members can grow and develop their skills.


Job Description

We are seeking an experienced Quality Analyst who will be responsible for driving process improvements and ensuring the highest standards of quality in our operations.


Required Skills and Qualifications
  • Education: College degree or relevant experience in education, communication, or quality assurance is preferred. Open to undergraduates with relevant experience.
  • Experience: 2-3 years of experience in BPO set-up on a similar role is mandatory, with strong communication skills and healthcare experience.
  • Technical Skills: Extensive knowledge of MS Office is required, as well as contact centre knowledge and experience.
  • Soft Skills: Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and effectively communicate with stakeholders.

Benefits

As a member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation.