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Quality Operations Specialist
3 weeks ago
Job Description: The Quality Manager will play a critical role in driving operational excellence and quality across our organization. This individual will be responsible for developing and implementing quality processes and procedures, conducting audits, and providing coaching and feedback to team members.
Key Qualifications:
- Proven experience in quality management, preferably in a BPO environment;
- Strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and meet deadlines;
- Knowledge of quality management principles and practices;
- Experience with performance data management and analysis tools.
What We Offer: TaskUs offers a competitive salary and comprehensive benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for professional growth and development, including training and education assistance.
How to Apply: If you are a motivated and experienced professional looking for a challenging opportunity, please submit your resume and cover letter through our website.