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User Experience Manager

1 week ago

Manila, National Capital Region, Philippines Golden PaxTech Solutions Inc. Full time

**About Golden PaxTech Solutions Inc.**

We are a leading technology company that thrives on innovation and excellence. Our mission is to deliver exceptional user experiences through cutting-edge solutions.

As an User Operations Specialist, you will play a pivotal role in shaping our user engagement strategies. Your primary responsibility will be to optimize the user experience, improve retention rates, and drive conversions.

  • Develop targeted operational strategies to enhance user engagement and loyalty.
  • Promote user growth and organic referrals through viral marketing and social sharing.
  • Analyze user behavior data and refine operational strategies to improve user outcomes.

**Key Responsibilities:**

  • Manage user operations and develop segmentation strategies to drive user activity.
  • Optimize the user experience through VIP programs, points systems, and other engagement mechanisms.
  • Implement targeted strategies to reduce churn and increase Lifetime Value (LTV).

**Requirements:**

  • Fluent English communication skills for seamless teamwork.
  • At least 2 years of experience in user operations with expertise in user segmentation, growth strategies, and re-engagement tactics.
  • Data-driven mindset with proficiency in data analysis and decision-making.