Healthcare Support Specialist

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeePatientCare Full time $40,000 - $80,000
Job Overview

This role provides healthcare support with a focus on patient care and strong organizational skills.

Key Responsibilities:
  • Make outbound calls for appointment reminders and follow-ups, while answering incoming calls professionally.
  • Respond to patient text messages and emails with accurate information.
  • Schedule appointments, reschedule, and re-engage patients who no-showed.
  • Manage patient records, maintain confidentiality, and ensure HIPAA compliance.
  • Multitask across phone, email, and text communication while maintaining high service levels.
Qualifications:
  • A proven track record of experience in a healthcare setting is required.
  • Excellent English communication skills are essential (written and verbal).
  • Strong organizational and multitasking abilities are needed in a fast-paced environment.
  • Familiarity with EHR/EMR systems and office software is necessary.
  • A high attention to detail is crucial when handling sensitive patient data.

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