Revenue Collector

Secure and collect rent payments from tenants while providing excellent customer service and support.

• Rent Collection: Collect rent payments on time, following up with reminders to ensure timely payments.
• Communication: Engage with tenants via phone, email or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
• Record Keeping: Maintain accurate records of all rent payments, payment plans, and communication logs in our system.
• Dispute Resolution: Collaborate with tenants to resolve disputes related to rent payments or leases.
• Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
• Compliance: Ensure that all collection processes adhere to legal requirements and company policies.

• Previous experience in rent collection or a related field is preferred.
• Strong communication and negotiation skills with a focus on customer service.
• Detail-oriented and organized, with the ability to manage multiple accounts effectively.
• Proficiency in property management software or databases is a plus.
• Ability to maintain professionalism and empathy when dealing with tenants.
• Knowledge of rental laws and regulations in the applicable market.

• Weekly payment basis.
• Work-from-home opportunity.
• Friendly and supportive work environment.

• Entry level.

• Full-time.

• Accounting/Auditing.

• Technology, Information and Internet.