Technical Support Specialist
1 day ago
The Service Desk Operator role involves providing technical support to users via phone, email, or ticketing system. The successful candidate will work independently and collaboratively to research and troubleshoot issues, implementing effective solutions.
Main Responsibilities- Customer Support: Act as the primary point of contact for users seeking technical assistance.
- Request Processing and Triage: Receive, process incoming support requests, ensuring accurate administration of service requests.
- Troubleshooting: Provide initial diagnosis and attempt to resolve technical issues related to hardware, software, and network connectivity.
- Resolution and Escalation: Resolve user problems within established guidelines or escalate to appropriate support teams when necessary.
- Communication: Keep users informed about the status of their requests and provide timely updates on issue resolution progress.
- Familiarity with IT systems, hardware, software, and networking concepts.
- Understanding of ticketing systems or service desk software.
- Patient and empathetic approach to problem-solving.
- Careful and meticulous in their work.
- Able to prioritize and manage multiple tasks in a fast-paced environment.
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱80,000 - ₱140,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Your primary responsibilities will include troubleshooting hardware, software, and connectivity issues, as well as...
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time ₱2,400,000 - ₱4,000,000Technical Support Specialist RoleWe are seeking a skilled and knowledgeable individual to handle customer inquiries and provide solutions that meet their needs.Key Responsibilities:Resolve customer issues efficiently and effectivelyCommunicate technical information in a clear and concise mannerUtilize problem-solving skills to find resolutions that satisfy...
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time ₱7,200 - ₱8,400Technical Support Specialist Job Description">This is a technical support specialist job that requires expertise in customer interactions, product demonstrations, and CRM systems.The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.Handle inbound and outbound calls to assist...
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱800,000 - ₱1,000,000Technical Support RoleWe are seeking skilled and customer-focused Technical Support Specialists to provide technical assistance and troubleshooting support for various clients.In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and...
-
Technical Support Specialist
9 hours ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱825,000 - ₱1,245,000Job TitleWe are seeking a highly skilled technical support specialist to fill this position.
-
Technical Support Specialist
9 hours ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000Technical Support ExpertWe're seeking a skilled Technical Support Specialist to join our team.This role requires strong troubleshooting and problem-solving skills, with the ability to translate complex technical details to non-technical audiences.You'll be responsible for handling escalated support tickets, collaborating with cross-functional teams, and...
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱330,000 - ₱580,000Job DescriptionOverviewWe are seeking a highly motivated Technical Support Specialist to join our team. This role offers a unique opportunity to provide technical support to end users, resolving or escalating issues related to software, systems, and applications.Duties And ResponsibilitiesProvide first-level support to end users, addressing technical...
-
Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱30,000 - ₱60,000Job Title: Technical Support SpecialistWe are seeking skilled and customer-focused individuals to provide technical assistance and troubleshooting support for clients across various industries.In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience...
-
Advanced Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱825,760 - ₱1,011,900Key Role: Senior Technical Support SpecialistThe position of Senior Technical Support Specialist is a vital role within the global support team. This full-time, remote opportunity requires an individual to provide advanced technical assistance to customers worldwide.Responsibilities:Deliver in-depth support services for MDM/UEM platforms to global...
-
Remote Technical Support Specialist
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Remote Technical Support Specialist">We are seeking skilled and customer-focused technical support specialists to provide remote assistance and troubleshooting support for a variety of clients across industries. As a member of our team, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users...
