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Instructional Content Specialist
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In this role, you will be responsible for developing training materials that are engaging, effective, and meet the needs of our clients. You will work closely with SMEs to create high-quality content, review and apply changes as needed, and collaborate with project teams to ensure successful implementation.
Key Qualifications- Instructional Design Expertise: You must have expertise in instructional design models, including ADDIE and SAM, and be familiar with Bloom's Taxonomy and other relevant models.
- Excellent Communication Skills: You must have excellent written and verbal communication skills, with the ability to communicate effectively with peers and stakeholders.
- Experience in Training Development: You must have experience in writing training materials, with a strong understanding of adult learning principles and other learning theories.
- Ability to Prioritize Multiple Projects: You must be able to develop multiple projects simultaneously, even when those projects may fall outside of core responsibilities.
- Minimum Qualifications: You must have a minimum of one year experience in customer or technical support service or business process outsourcing (BPO) environment, and a bachelor's degree with a minimum of two years experience in a learning and development environment focusing on training curriculum design, development, and delivery.