Healthcare Customer Support Specialist

2 days ago


Pasay, National Capital Region, Philippines Manpower Core Group Inc. Full time

We're seeking a compassionate and detail-oriented Healthcare Customer Support Specialist to join our team at Manpower Core Group Inc. As a key member of our support team, you will play a vital role in ensuring seamless customer experiences.

Your Key Responsibilities:
  • Provide prompt and courteous assistance to patients and clients via phone, email, or in-person.
  • Process new orders accurately, gathering all necessary information about referrals, patient demographics, contact persons, physicians, diagnoses, discharge times, and places.
  • Verify medical necessity, eligibility, and coverage according to guidelines or contracts, ensuring compliance and accurate documentation.
About Our Team:
  • We foster an inclusive culture where diversity is celebrated, and teamwork is encouraged.
  • Our team members enjoy a range of benefits that promote work-life harmony, including competitive rewards, flexible work arrangements, and opportunities for career growth.
  • Join us as a valued member of our team and contribute to delivering exceptional customer experiences


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