Business Process Analyst
2 days ago
As a Business Process Analyst at Hunters Hub Inc., you will play a key role in shaping the future of our organization. Your primary responsibility will be to provide expert-level support to clients using our ERP Financial/Procurement/Sales or HCMS/Payroll software. This includes:
• Responding to client inquiries and issues in a prompt and professional manner;
• Collaborating with internal stakeholders to develop and implement effective solutions to technical issues;
• Analyzing system logs and diagnostic reports to diagnose and resolve technical issues;
• Developing and maintaining strong relationships with clients and internal teams;
• Identifying opportunities for process improvements and implementing changes as needed;
Key Performance Indicators (KPIs)
Success in this role will be measured by your ability to meet the following KPIs:
• Client satisfaction ratings exceeding 90%;
• Mean time to resolve (MTTR) of less than 2 hours;
• First call resolution (FCR) rate of 80% or higher;
• Zero errors in task execution and documentation;
Requirements and Qualifications
Applicants must have the following skills and qualifications to be considered for this role:
- At least 1 year of working experience handling ERP systems;
- Bachelor's degree in information technology, accountancy, or equivalent;
• Strong analytical, problem-solving, and customer service skills;
• Fundamental knowledge in accounting;
• Enthusiasm for continual learning;
• Ability to work independently and as part of a team;
-
IT Business Operations Analyst
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeWe are looking for an IT Business Analyst to collaborate with our team to understand business requirements and develop effective solutions.About the RoleThis role involves working collaboratively with cross-functional teams to analyze business needs and identify process improvements.Key responsibilities include developing and maintaining documentation of...
-
Business Systems Analyst
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech seeks a highly motivated and detail-oriented Business Systems Analyst to join its team.Job DescriptionWe are looking for an individual with excellent analytical and problem-solving skills to work closely with the software engineering team.ResponsibilitiesPerform business analysis in software engineering or software testingWork in...
-
Strategic Business Process Consultant
3 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionNityo Infotech is looking for an IT Business Analyst who can bridge the gap between business needs and technical capabilities.Key ResponsibilitiesBusiness Process Improvement: Conduct thorough impact analysis and gap analysis to identify areas for improvement in business operations, ensuring alignment with organizational goals.Stakeholder...
-
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is a leading provider of innovative solutions.Role OverviewWe are seeking a highly skilled Junior Business Analyst to join our team.The ideal candidate will have a strong background in finance or insurance, with at least 1-2 years of experience in business analysis.A successful candidate will be able to gather requirements...
-
Business Process Specialist
2 days ago
Makati City, National Capital Region, Philippines VCC Link Inc. Full timeJob SummaryOur client relations team seeks an experienced Business Process Specialist to manage international client relationships for a minimum of 1 year.ResponsibilitiesHandled various business lines and accounts across different industries: Financial, Banking, Telecommunications, Retail, and Technical.Developed and implemented effective communication...
-
Technical IT Business Solutions Specialist
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking an analytical individual to join our team as a Junior IT Business Analyst.About the RoleThis role requires collaboration with cross-functional teams to understand business requirements and identify process improvements.Key responsibilities include analyzing business needs, developing solutions to improve processes and systems, and maintaining...
-
Senior Business Solutions Specialist
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech seeks a skilled IT Business Analyst to join our team.Job DescriptionAs an IT Business Analyst, you will work closely with stakeholders to understand business needs and develop solutions to drive organizational growth.Key Responsibilities:Requirements gathering and analysisBusiness process improvementStakeholder managementRequired Skills and...
-
IT Business Solutions Expert
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJunior IT Business Analyst PositionWe are seeking a skilled Junior IT Business Analyst to support business growth by analyzing needs and developing solutions.Key Responsibilities:Developing business solutions using Agile MethodologyFamiliarity with Software Development Life Cycle (SDLC) principles and User Acceptance Testing (UAT)Experience in ensuring...
-
Business Analysis Specialist
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJunior IT Business Analyst Role OverviewNityo Infotech Services Philippines seeks a highly skilled Junior IT Business Analyst to join our team. As a key member, this role will be responsible for driving business growth by analyzing business needs and developing solutions.Key Responsibilities:Analyzing business requirements and developing solutions using...
-
Senior Business Analyst
2 days ago
Quezon City, National Capital Region, Philippines JKILC Full timeOverview of the PositionThe position of Senior Business Analyst - Records to Report involves analyzing and resolving RTR issues through effective communication and collaboration with clients. The role requires creativity and innovative thinking to design process enhancements, ensuring timely resolution of client demands and minimizing risks. A Bachelor's...
-
Digital Transformation Analyst
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeAre you a detail-oriented professional with a passion for improving business processes? Do you have a strong understanding of the banking industry?Job DetailsWe are seeking an experienced IT Business Analyst to join our team at Nityo Infotech.Key Responsibilities:Requirements gathering and analysisBusiness process improvementStakeholder managementRequired...
-
Business Intelligence Analyst
4 days ago
Makati City, National Capital Region, Philippines The Referrers PH Full timeCompany OverviewThe Referrers PH is a global organization providing Audit, Tax and Advisory services. Our team works together to deliver exceptional results.Salary$80,000 per year.About the RoleWe are seeking an experienced Data Insights Professional to join our team. As a key member of our business intelligence unit, you will be responsible for collecting,...
-
Business Analyst
2 days ago
Quezon City, National Capital Region, Philippines ABSI Full timeCompany Overview:ABSI is a leading provider of innovative solutions in the SAP S4/HANA space. Our mission is to deliver exceptional value to our clients through expert consulting services, cutting-edge technology, and a customer-centric approach. We are committed to fostering a collaborative and inclusive work environment where talented professionals can...
-
Business Operations Specialist
2 days ago
Quezon City, National Capital Region, Philippines Blaseek Full timeJob SummaryThe Business Systems Analyst plays a pivotal role in enhancing operational efficiency by leveraging technology to manage information systems and align business processes with strategic goals. Collaborating with users, developers, vendors, and IT teams, the BSA analyzes, designs, implements, and maintains systems, ensuring both business and...
-
Business Solutions Expert
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeAt Nityo Infotech Services Philippines, we are seeking an exceptional Business Analyst to join our team. The ideal candidate will have a Bachelor's Degree in IT or a related field and at least 1-2 years of experience in Business Analysis.Key qualifications include:A strong understanding of Agile/Waterfall Methodology and SDLCExperience working with insurance...
-
IT Quality Control Analyst Position
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full time**IT Quality Control Analyst Position Overview**Nityo Infotech is seeking an experienced IT Quality Control Analyst to join our team.**Primary Responsibilities:**Design and implement test plans to validate product functionalityAnalyze and troubleshoot defects, collaborating with developers to resolve issuesContribute to process improvements and quality...
-
IT Business Solution Specialist
3 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJob SummaryNityo Infotech is seeking a skilled IT Business Analyst professional to drive business growth through process improvement and strategic decision-making.Key ResponsibilitiesProcess Analysis and Optimization: Perform thorough impact analysis and gap analysis to identify areas for improvement in business operations.Stakeholder Management: Effectively...
-
Business Process Director
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeCompany OverviewNityo Infotech is a dynamic and innovative company that delivers cutting-edge IT solutions to clients worldwide. As a seasoned IT Project Manager, you will be part of a talented team that strives for excellence in every aspect of our work.Salary and BenefitsWe offer a competitive salary of up to 130,000 Probi per year, plus additional...
-
Strategic Merchant Portfolio Analyst
6 days ago
Makati City, National Capital Region, Philippines BillEase Full timeCompany OverviewBillEase is a pioneering fintech company dedicated to providing seamless and convenient payment processes. Our brand embodies the core values of speed, swiftness, and ease, catering to diverse customer lifestyles.Job DescriptionThe Product Analyst will play a pivotal role in evaluating our financing products and comparing them against...
-
Data Analyst and Reporting Expert
7 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeNeksjob seeks a detail-oriented Data Analyst and Reporting Expert to join its team. As a key member, you will play a crucial role in driving end-to-end report creation and optimizing business processes.Job DescriptionAs a Data Analyst and Reporting Expert, your primary responsibilities will include:Analyzing Complex Problems: You will be responsible for...