Cybersecurity Expert for Customer Success

4 days ago

Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱4,000,000 - ₱6,000,000
Job Overview

Our team is seeking a highly skilled Technical Sales Engineer to join our EMEA region. This individual will work closely with the sales team, providing technical expertise and support to customers.

  • Key Responsibilities:
  • Provide technical assistance to the sales team in supporting commercial customers across the 1–100 user segment.
  • Act as a trusted advisor to customers, helping them navigate security challenges and maximize the value of Sophos' full product portfolio.
  • Lead the technical sales cycle from opportunity qualification through to technical closure, acting as the primary technical point of contact.
  • Support MSP partners in onboarding activities around Sophos' product portfolio.
  • Deliver engaging product demonstrations, presentations, and virtual technical meetings; supports on-site engagements when necessary.
  • Enable channel partners through webinars, formal training sessions, and distribution of technical sales and enablement materials.
  • Respond promptly to technical inquiries from sales representatives and partners via email, ensuring accuracy and satisfaction.
  • Support sales campaigns aimed at driving product adoption, as well as cross-selling and upselling opportunities within both existing and new customers.
  • Perform health checks and policy reviews to drive cross-sell, upsell, and deepen customer relationships.

Requirements

  • Qualifications:
  • At least 2 years of experience in a technical presales role in cybersecurity, with proven leadership in customer and partner engagements.
  • Knowledge in the following areas is an advantage:
  • MDR, EDR/XDR, and SIEM/SOAR solutions.
  • Network and Endpoint Security, including Endpoint Protection, Firewall, Email Security, Wireless, and Mobile Security.
  • Knowledge of Windows, Linux, Active Directory, and network security (L2–L7).
  • Strong presentation, verbal communication, and interpersonal skills.
  • Ability to be self-motivated and thrive in a team environment.
  • Knowledge of Cybersecurity industry, including competitors, market needs, and trends.
  • Familiarity with Sophos solutions or similar competitive products is a plus.
  • Excellent project management and writing skills.
  • Relevant certifications are a plus.
  • Amenable to work remotely.
  • Amenable to work on EMEA Shift (3PM to 12MN/ 4PM to 1AM PHT).

Benefits

  • Why Choose Us?
  • We operate a remote-first working model, with some roles possibly requiring a hybrid approach.
  • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion networks, charitable initiatives, and volunteer days.
  • Global sustainability initiatives and wellbeing programs.

What's Next?

Ready to Join Our Team? Apply Now

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