Restaurant Technology Support Professional

1 day ago

Cavite City, Calabarzon, Philippines beBeeProblemSolver Full time ₱2,500,000 - ₱3,500,000
Technical Support Specialist Role Overview

This is a remote opportunity to work as a proactive IT Support Specialist providing timely and effective technical support to restaurant operations teams.

The ideal candidate will be responsible for ensuring smooth IT system functioning across multiple venues, particularly during trading hours.

Key responsibilities include:

  • Providing real-time IT support to restaurant staff during business hours, including evenings and weekends
  • Maintaining and updating Point of Sale (POS) menus, item settings, modifiers, reservation systems, and online platforms (Google Business Profile, Facebook)
  • Diagnosing and resolving issues related to POS errors, printer malfunctions, delivery platform connectivity (Uber Eats, Menulog, DoorDash), and online reservation systems (Quandoo, SevenRooms)

As a Technical Support Specialist, you will have the chance to support hospitality teams and thrive in a fast-paced environment.

Requirements
  • Basic networking knowledge (router/modem setup, IP configuration, DHCP/static IPs)
  • Experience with hospitality technology platforms, including POS and online booking systems
  • Proficiency with remote support tools such as TeamViewer

This is an excellent opportunity for problem-solvers who enjoy supporting non-technical users patiently and clearly.

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