Client Services Coordinator
2 days ago
We are seeking a Marketing Coordinator to join our team. The ideal candidate will have a bachelor's degree in marketing, business, or communications, and up to 2 years of relevant experience.
- Monitor and respond to client communications, escalating critical issues as needed.
- Take detailed call notes, assign follow-ups, and document updates in CRM systems like Gainsight.
- Support day-to-day management of digital advertising campaigns, including job postings and pacing reviews.
- Extract, prepare, and monitor campaign performance data from platforms like internal analytics tools, Indeed, and Facebook.
- Assist with budget tracking, including vendor allocations and monthly reconciliations.
- Review and help reconcile invoices prior to client billing.
- Manage internal tickets to ensure issues are resolved in a timely fashion.
- Partner with client finance and internal stakeholders to support media plan execution.
Key Qualifications:
- Bachelor's degree in marketing, business, or communications.
- Up to 2 years of relevant academic or professional experience.
- Demonstrated interest in marketing, advertising, data analytics, or media buying.
- Basic proficiency in Microsoft Excel and Google Workspace.
- Strong written and verbal communication skills.
- High attention to detail and accuracy.
- Strong organizational skills and ability to prioritize independently.
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