IT Technical Lead

7 days ago


Makati City, National Capital Region, Philippines SuperStaff Full time

The IT Technical Lead at SuperStaff is responsible for managing the Infor M3 & WMS System environment, including user management, security design, system administration, and technical support across Infor M3, WMS, and Infor OS platforms.

Main Responsibilities:
  1. System Administration: Manage user accounts, security roles, and permissions.
  2. Release Management: Oversee release management for system updates and patches.
Support Services:
  • Ticket Resolution: Track and resolve tickets in a timely manner.
  • Azure Entra ID Management: Manage Azure Entra ID for authentication and access.
Configuration and Documentation:
  • Configuration Log: Maintain a configuration log and technical inventory.
  • Documentation: Maintain accurate documentation and system records.

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