IT Professional

2 days ago

Bacoor, Calabarzon, Philippines beBeeCareer Full time $60,000 - $80,000
Job Overview

We are seeking a talented IT professional to join our team as an engineer. In this role, you will provide technical support to employees, manage IT operations, and contribute to enterprise system improvements.

This is a remote-centric position that empowers you to work with purpose and accountability in a way that best suits you.

Key Responsibilities
  • Provide timely and effective resolution for customers' computer and application issues.
  • Manage the IT ticket queue efficiently, ensuring all issues are documented, tracked, and resolved within established SLAs.
  • Administer the onboarding and offboarding of employees, including workstation configuration, hardware provisioning, and system access.
Required Skills and Qualifications
  • Bachelor's degree in a relevant field or 2-3 years of IT engineering experience.
  • 3+ years of experience in computer-related technical support.
  • Proficiency in end-user operating systems (e.g., macOS, Windows) and a foundational knowledge of server operating systems.
Benefits
  • Remote First Culture
  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays
  • Paid Volunteer Time
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement
  • Access to Modern Health (mental health platform)
  • Parental Leave
  • Retirement Plan with match/contribution
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Industries
  • Software Development