Customer Service Banking Trainer

2 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Job Overview

We are seeking a skilled Customer Service Banking Trainer to join our team at TASQ Staffing Solutions.

Salary Information

The estimated annual salary for this role is $50,000 - $70,000, depending on experience and qualifications.

About the Role

In this position, you will be responsible for providing training and mentoring support to customer service representatives in the banking domain. Your primary focus will be on dispute calls, investigating disputes, and managing issues related to banking/finance.

Required Skills and Qualifications

To be successful in this role, you should have at least 2 years of college-level education or equivalent vocational training. Additionally, you should have a minimum of 3-5 years of work experience in training and mentoring facilitation, preferably with expertise in the banking domain. Experience handling cards and managing disputes is a significant advantage.

Benefits

This position offers opportunities for professional growth and development in a dynamic industry. You will work closely with our experienced team members to deliver exceptional results.



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