Career Launch Specialist

19 hours ago

Lipa City, Calabarzon, Philippines beBeeAdmin Full time $50,000 - $62,000

Are you ready to embark on a new career path with Launcher Careers? We are building a world-class team of remote operators who help great US companies grow.

The ideal candidate will be comfortable navigating a variety of tasks, from social media management to client communication and project coordination.

This role offers a mix of administrative support, client communication, social media management, and project implementation.

Responsibilities include:

Administrative Support:

• Input client information into our CRM system.

• Manage email communication, including drafting and sending follow-ups and scheduling discovery calls.

• Assist in drafting scopes of work and other client documentation.

• Implement and manage task and project management software (e.g., Asana), including importing templates and organizing tasks.

Client Communication:

• Answer inbound calls via our online CRM system and respond to text messages integrated with our CRM.

• Navigate client inquiries related to tax preparation services and facilitate next steps.

• Transfer bookkeeping or tax planning leads to appropriate team members for further nurturing and follow-up.

• Provide exceptional customer service, ensuring all client interactions are professional and courteous.

Social Media Management:

• Use pre-designed templates to post content on social media platforms daily.

• Respond to messages and comments on social media, ensuring timely and accurate engagement.

Project Implementation:

• Complete online training courses for project management software (e.g., Asana) and implement processes based on the training.

• Organize internal operations and create streamlined workflows for recurring tasks.

Requirements:

• Fluent in English.

• 5+ years proven experience in administrative roles, preferably in a virtual or remote capacity.

• 1+ years experience in bookkeeping or accounting, or a strong interest in learning. Bonus if you have a degree in Accounting.

• Familiarity with tools such as Asana, Keeper, and TaxDome (preferred but not required; training will be provided).

• Strong organizational and multitasking skills with a high level of attention to detail.

• Excellent communication and interpersonal skills.

• Ability to manage and prioritize multiple tasks effectively.

• Self-starter who can work independently with minimal supervision.

• Knowledge of Microsoft Outlook and CRM systems.

• Availability to work U.S. business hours (9 AM – 5 PM CST)

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