Workplace Technology Expert

7 days ago


Manila, National Capital Region, Philippines ING Full time

IN Gub Globally Regulated Environment

The Chapter Lead will be responsible for ensuring seamless IT support operations in a globally regulated environment. This includes overseeing the delivery of technical support services, ensuring compliance with IT policies, security standards, and regulatory requirements.

Key Requirements

  • Technical Expertise: Strong knowledge of digital workplace tools, including Microsoft 365, Entra ID/AD, Intune, Citrix, Windows, and macOS.
  • Customer-Centric Approach: Ability to drive customer satisfaction by ensuring quick and effective resolution of IT issues.
  • Problem-Solving & Analytical Thinking: Skilled in diagnosing complex technical issues and implementing long-term solutions.
  • Collaboration & Stakeholder Management: Experience working with cross-functional teams, business units, and senior IT stakeholders.
  • Change Management: Ability to lead IT transformation initiatives, implementing best practices to enhance service delivery.
  • Risk & Compliance Awareness: Strong understanding of IT governance, security policies, and regulatory compliance requirements.


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