E-commerce Operations Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeOperations Full time ₱687,360 - ₱859,200

At Infinite Commerce, we're a leading provider of consumer products for online marketplaces. We're driven by a passion for excellence and a love for what we do. Our mission is to bring joy to families everywhere by developing quality products and brands.

We offer a diverse portfolio of products that transform houses into homes, make life easier, and celebrate the big and little moments in life. Our data-driven approach and next-generation tools allow us to continually expand and refresh our catalog, setting us apart from our competitors.

Our commitment to excellence is reflected in our core values of Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes. With a diverse team spanning over twenty countries, our culture fosters openness and collaboration, making Infinite Commerce an exceptional place to work and grow.

Position Summary

The E-commerce Operations Specialist focuses on tracking, optimizing, and managing product listings on Target+ during their initial launch phase. As the Target+ expert, you will ensure each product listing is fully optimized for visibility and sales, follow all product launch tactics, track initial sales and performance metrics. Additionally, you will provide guidance on pricing, promotions, paid advertising, and listing optimization adjustments during the launch phase.

Key Responsibilities
  • Monitor and manage listings to ensure listing health issues are surfaced and addressed effectively.
  • Work with Target to understand the root causes of listing health issues and ensure products are relisted efficiently.
  • Collaborate with Creative and SEO teams to acquire approved creative content, including Listing Photos, Enhanced Brand Content, Brand Stories, Video Content, and Storefronts.
  • Troubleshoot issues encountered when publishing creative content and communicate effectively among involved parties.
  • Manage timelines for seasonal content.
Catalog Management
  • Oversee the management of the product catalog on these marketplaces.
  • Work with Channel Manager to update product attributes, categories, and create variations.
  • Ensure all product information is accurate and current, with correct categorization for optimal search and browsing.
  • Create product variations to enhance the shopping experience.
Listing Troubleshooting
  • Collaborate with cross-functional teams to optimize listings and pricing.
  • Handle listing issues, including suppressed listings and content errors.
  • Ensure compliance with Amazon's policies and guidelines, optimizing for visibility and mitigating risks.
Project Management
  • Use Monday.com to prioritize tasks and update progress.
Account Audit
  • Perform regular audits to ensure listings are active and accurate, monitor account health, and resolve issues.

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