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Phone Service Representative

3 weeks ago

Mandaue City, Central Visayas, Philippines SwipeMS Full time

About Our Team

We are a diverse and dynamic team at SwipeMS, committed to delivering exceptional customer service. We are currently seeking a Phone Service Representative to join our team.

Job Description

The ideal candidate will have a strong background in customer service and be able to provide top-notch support to our clients. This role involves working collaboratively with the team to achieve goals and participating in ongoing training and development programs.

Key Responsibilities

  • Provide phone-based customer support
  • Assist clients with their inquiries and issues
  • Work collaboratively with the team to meet performance targets
  • Participate in training and development programs

Requirements

  • Minimum 6 months of experience as a customer service representative
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Flexibility to work onsite

What We Offer

  • A competitive salary package
  • Paid training and development opportunities
  • HMO/Insurance coverage
  • Free medical exam
  • Night differential and monthly incentive bonus