Cyber Operations Specialist

1 month ago


Quezon City, National Capital Region, Philippines Cyberbacker Careers Full time
Cyberbacker Careers

**Job Title:** Cyber Operations Specialist

**About Us:**
Cyberbacker Careers is a dynamic and innovative company that offers a unique opportunity to work in a fast-paced, remote environment. We are seeking a highly organized and detail-oriented individual to join our team as a Cyber Operations Specialist.

**Job Description:**
As a Cyber Operations Specialist, you will be responsible for providing exceptional support to our clients and team members. Your primary duties will include:

**Key Responsibilities:**
- Transcription: Listen to live or recorded calls and take notes of key points discussed.
- Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
- Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
- Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
- Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
- Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.

**Requirements:**
- Ability to work independently and solve problems proactively.
- A team player mindset, with a positive attitude and strong work ethic.
- Strong organizational and time management skills.
- Knowledge of digital tools and software such as Google Workspace and Zoom.

**General Requirements:**
- Good command of the English language.
- Must be 18 years of age and above.
- A headset with a noise-canceling feature and a high-definition webcam.

**Device Specification:**
- Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required.
- Windows or Mac is acceptable.
- At least 8GB of RAM with 60 GB of free hard disk space available.

**Network Requirements:**
- 10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed).

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