Senior Billing Operations Specialist

2 days ago


Cainta, Calabarzon, Philippines beBeeBillingBusiness Full time $70,100 - $90,100
Job Description

The Billing Operations Team is seeking a highly skilled Billing Business Analyst to join their ranks. As a key member of the team, this individual will be responsible for handling client month end billing tasks and serving as a liaison between Product Management, Engineering, and the Billing Operations team.

This role interacts with several other teams, including Accounting, Treasury, Client Service, Operations, Compliance, and Technology. The ideal candidate will be a critical thinker, analytical, energetic, and possess a strong attention to detail.

  • Key Responsibilities:

    • Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.

    • Participate in firmwide and departmental projects and initiatives, including implementation of the new billing system.

    • Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks by collaborating with the Project Management and Engineering teams.

    • Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.

    • Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.

    • Prepare journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicate daily status and escalate issues as needed.

    • Assist with quarterly and annual audit requests as needed.

    • Liaise with other operational teams as well as Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.

    • Actively cross-train to provide back-up coverage for all team members.

Requirements

To succeed in this role, you will need:

  • Critical Thinking and Analytical Skills: You must be able to analyze complex data and identify areas for improvement.

  • Strong Communication Skills: You will be working closely with various teams, so excellent communication skills are essential.

  • Attention to Detail: You must be meticulous in your work and able to identify even the smallest errors.

  • Process Improvement: You will be responsible for identifying and implementing process improvements, so experience in this area is highly desirable.

  • Project Management: You will be participating in firmwide and departmental projects, so experience in project management is also beneficial.

Benefits

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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