Remote Technical Support Specialist
1 day ago
The Technical Support Representative is responsible for providing remote support to customers by reviewing and updating support tickets, troubleshooting issues, and ensuring prompt resolutions while documenting processes.
This role requires strong technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. Ideal candidates must be able to work independently, have a reliable internet connection, and availability for consistent scheduling, including weekends.
Key Responsibilities:- Manage and update support tickets for efficient tracking.
- Troubleshoot technical issues and document resolution steps.
- Communicate effectively to address customer needs.
- Contribute to creating and improving knowledge base materials.
- Stay up-to-date with company tools and services.
- Minimum 150 Mbps internet speed and remote setup.
- Experience in technical support, preferably remote.
- Strong written/verbal communication and troubleshooting skills.
- Familiarity with Google Suite, Microsoft Suite, and CRM systems.
- Attention to detail, problem-solving abilities, and a team-player mindset.
- Work from Home
- Paid Time Off
- Opportunities for growth and promotion
-
Remote Technical Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱300,000 - ₱450,000We are seeking a highly skilled professional to join our remote team as a Technical Support Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our users through multiple channels, including chat, email, and ticketing systems.The ideal candidate will have at least 1 year of experience in...
-
Remote Technical Support Specialist
1 day ago
Makati City, National Capital Region, Philippines beBeetechnical Full time ₱6,000 - ₱7,200Job Role Summary:Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to provide exceptional remote support to our customers. This role involves managing and resolving technical issues, updating support tickets, and documenting processes.Key Responsibilities:Manage and update support tickets in a timely manner.Troubleshoot...
-
Remote Technical Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000The goal of a Technical Support Specialist is to provide prompt and effective solutions to customers experiencing technical issues with various products.Key Responsibilities:Offer troubleshooting assistance via phone, chat, or emailAnalyze hardware, software, and network problemsGuide customers through step-by-step resolutions and escalate complex issues...
-
Remote Technical Support Specialist
1 day ago
Marikina City, National Capital Region, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000Job OverviewWe are seeking skilled professionals to join our team as Technical Support Specialists. The ideal candidate will have strong technical skills and the ability to provide top-notch customer service.This is a remote position, allowing you to work from the comfort of your own home. As a Technical Support Specialist, you will be responsible for...
-
Remote Technical Support Specialist
24 hours ago
Marikina City, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Remote Technical Support SpecialistDeliver exceptional customer experiences through timely and effective resolutions to technical issues.
-
Technical Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱18,000 - ₱24,000Technical Support RoleWe are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.This is a project-based opportunity that requires strong analytical and problem-solving skills, as well as excellent...
-
Remote Technical Support Specialist
1 day ago
Marikina City, National Capital Region, Philippines beBeeTechnical Full time $6,000 - $7,200Work as a remote technical support specialist, providing top-notch assistance to customers. Your duties will include reviewing and updating support tickets, troubleshooting issues, and ensuring timely resolutions while documenting procedures.Key Responsibilities:Manage and update support tickets for efficient tracking.Troubleshoot technical problems and...
-
Remote Desktop Technical Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBeeDesktop Full time ₱2,500,000 - ₱4,000,000Job Summary:The primary objective of this role is to provide technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies.This position involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal performance for users. The specialist...
-
IT Technical Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBeeAutomation Full time ₱53,000Job Title: IT Technical Support SpecialistAbout the JobWe are seeking an IT Technical Support Specialist to join our team. As a key member of our organization, you will provide technical support and assistance to our clients, ensuring their seamless experience with our services.Key Responsibilities:Partner Coordination – Communicate with clients over email...
-
Technical Support Specialist Opportunity
1 day ago
Quezon City, National Capital Region, Philippines beBeeSupport Full time $93,360 - $124,980**Technical Support Specialist Opportunity**SmartWorks is on a mission to unlock the value of the Smart Grid for utilities and their customers. We're seeking an experienced Technical Support Specialist to join our remote team.Resolve customer support tickets and ensure timely updates.Troubleshoot technical issues (SQL, Linux, networking, VPNs).Collaborate...
