Tenant Account Manager

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeCollector Full time ₱1,500,000 - ₱2,000,000

Our organization is seeking a highly skilled and detail-oriented professional to fulfill the role of Rent Collector.

Key Responsibilities:

  1. Rent Collection: The selected candidate will be responsible for initiating rent payment reminders, ensuring tenants are aware of their payment due dates.

  2. Communication: This position requires effective communication with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.

  3. Record Keeping: The ideal candidate will maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.

  4. Dispute Resolution: We seek an individual who can work collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.

  5. Reporting: Regular updates regarding outstanding payments, collection efforts, and tenant interactions will be provided to management.

  6. Compliance: It is essential that all collection processes adhere to legal requirements and company policies.

  • Previous experience in rent collection, property management, or a related field is preferred.
  • Strong communication and negotiation skills with a focus on customer service are required.
  • The ideal candidate should be detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants is crucial.
  • Knowledge of rental laws and regulations in the applicable market is necessary.
  • This is a weekly payment basis.
  • This position allows for working purely from home.
  • A friendly and supportive work environment is available.

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