Data Analysis Specialist

5 days ago


Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

About Us

Ayuda Business Management Solution Inc. is a leading provider of innovative solutions for customer service and care.

Job Overview

We are seeking a highly skilled Data Analysis Specialist to join our team. As a Data Analysis Specialist, you will be responsible for analyzing large datasets to identify trends and insights that inform business decisions.

About the Role

  • Analyze data from various sources to gain insights and identify areas for improvement
  • Develop and maintain databases and data systems to ensure accurate and reliable data
  • Collaborate with cross-functional teams to implement data-driven solutions
  • Stay up-to-date with industry trends and best practices in data analysis

Requirements

  • Minimum of 3 years of experience in data analysis or a related field
  • Experience with natural language processing (NLP) and speech analytics platforms (e.g., Genesys, Verint, NICE, CallMiner)
  • Experience in Customer Service / Customer Care industry
  • Bachelor's degree in any discipline

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package


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