Retail Operations Coordinator

3 days ago


Davao City, Davao, Philippines Usmine Supply Full time
About the Role

We are seeking an exceptional Retail Operations Coordinator to join our team at Usmine Supply. In this key role, you will be responsible for overseeing the daily operations of our sales floor, managing a team of sales associates, and driving sales growth while delivering exceptional customer service.

  • The ideal candidate will have experience in leading teams, managing operations, and driving results in a fast-paced retail environment.
  • He or she will develop and implement strategies to improve sales performance, customer engagement, and store organization, promoting a positive shopping experience for customers.
  • This role involves coaching and mentoring staff, handling customer inquiries, and maintaining store organization while assisting in driving revenue growth.
Key Accountabilities:
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance store organization.
  • Lead and motivate a team of sales associates to achieve individual and team sales goals.
  • Mentor and coach staff on product knowledge, sales techniques, and customer service to deliver an exceptional customer experience.
  • Analyze sales performance and identify areas for improvement, implementing corrective actions as necessary.
  • Ensure compliance with company policies, procedures, and regulatory requirements.


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