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Client Care Specialist
2 weeks ago
Neksjob Philippines is hiring Client Care Specialists to join our team As a Client Care Specialist, you will be the first point of contact for our customers, handling their inquiries, and resolving any issues they may have.
About UsWe are a customer-driven organization that strives to deliver exceptional service to our clients. Our team members are dedicated professionals who prioritize building strong relationships with our customers.
Job DescriptionIn this role, you will be responsible for managing customer interactions, responding to emails and phone calls, and addressing customer complaints. You'll also work closely with our internal teams to resolve complex issues and ensure customer satisfaction.
RequirementsTo be successful as a Client Care Specialist, you will need:
- A High School diploma or equivalent (SHS graduate)
- College education or higher
- Excellent communication skills in English
We provide a comprehensive benefits package, including opportunities for growth and development. If you're a friendly, empathetic individual with excellent communication skills, we encourage you to apply for this role.
You will work from a remote location, using technology to connect with customers and resolve their issues. While some on-site work may be required, most of your time will be spent working independently, providing top-notch service to our valued customers.