Homecoming Remote Customer Support Role

1 day ago


Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱450,000 - ₱850,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional customer service support and resolution of routine problems via inbound and outbound calls, emails, or chats.

Key Responsibilities
  • Ensure customer satisfaction meets contractual performance standards
  • Clarify customer requirements and provide resolutions using decision-support tools and resources
  • Listen attentively to customer needs and concerns, demonstrating empathy while building rapport
  • Maintain knowledge of our products and services
  • Prepare accurate work and notate accounts as required
  • Participate in activities to improve customer satisfaction and business performance
  • Offer relevant products and services
  • Track, document, and retrieve information in call tracking databases


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