Customer Service Administrator Position

2 days ago

Taguig, National Capital Region, Philippines beBeeCare Full time A$45,000 - A$65,000
Job Overview

As a dedicated Care Coordinator Assistant, you will provide high-quality support to ensure the smooth coordination of services for aged care and disability clients in a full-time role.

You will be the first point of contact for incoming enquiries, delivering excellent customer service while managing administrative tasks. You will also support daily operations, ensure timely communication, and escalate case management or clinical concerns to the relevant Care Coordinator when needed.

The ideal candidate will have experience in administration and customer service within the aged care or disability sector, along with strong organisational and time-management skills.

Key Responsibilities:
  • Provide day-to-day administrative support to Care Coordinators.
  • Assist in scheduling and coordinating services for clients.
  • Maintain accurate and up-to-date client records and documentation.
  • Escalate clinical or case management issues to the relevant Care Coordinator.
Requirements:
  • Minimum 3 years of experience in administration and customer service within the aged care or disability sector.
  • Experience working with Australian clients.
  • Excellent written and verbal English communication skills.
  • Strong organisational and time-management skills with the ability to manage competing priorities.
About Our Organization

We are a social enterprise dedicated to empowering partners to attract and keep qualified members, sharing knowledge to unleash potential and grow scaling teams for businesses.

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