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Customer Service Representative

1 month ago

Baguio City, Cordillera, Philippines Gratitude Philippines Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with internal teams to ensure seamless service delivery
  • Meet or exceed performance metrics and targets
Requirements
  • At least 1 month of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of customer service software
What We Offer
  • A competitive salary package of PHP 12k-16k
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment