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System Administrator

2 weeks ago

Taguig, National Capital Region, Philippines WTW Full time

We are seeking a System Administrator - Second-Line Technical Support specialist to join our team at WTW. As a member of our team, you will provide technical support and troubleshooting services to our clients' pension scheme members.

Job Description
  • Provide second-line technical support and troubleshooting services to our clients' pension scheme members.
  • Collaborate with team members to develop solutions and improve routine and non-routine processes.
  • Develop and maintain effective relationships with Development teams and stakeholders.
Key Responsibilities
  • Analyze and resolve technical issues in a highly technical environment.
  • Develop and maintain technical documentation and procedures.
  • Provide training and support to team members as needed.
Qualifications
  • Possess strong technical and troubleshooting experience, including the ability to work under pressure.
  • Strong Unix and Oracle and MS-SQL Database experience.
  • Language Knowledge – SQL, Unix Shell Scripting, Perl, and Python.