
Senior Project Manager
1 day ago
The primary focus of this role is to design, implement and optimize project management processes for our US-based team.
As a proactive solutions-driven PMO (Program Management Officer), you will be at the core of operational efficiency—building workflows, streamlining back-end processes, and ensuring seamless cross-functional coordination.
- Develop, manage, and optimize project management processes and workflows for US teams.
- Design and implement back-end operations that support PMs and cross-functional teams.
- Create automation workflows in Airtable, Retool, Zapier, n8n, Make, and NetSuite.
- Test, troubleshoot, and deploy workflow solutions, ensuring alignment with the US team's needs.
- Map customer pain points to backend process improvements for smoother product adoption.
- Act as the liaison between US-based teams and product teams for workflow optimization.
- Analyze data to track, measure, and improve processes.
- Maintain accurate documentation of workflows, SOPs, and process changes.
- Foster strong, long-term working relationships with the US team to drive ongoing efficiency.
Key requirements include 3–5 years of freelancing or remote work experience, excellent English communication skills, and proven experience in workflow creation and process management for remote teams.
Requirements- Proven experience in workflow creation and process management for remote teams.
- Strong background in back-end operations and cross-functional process design.
- Hands-on expertise with Airtable, Retool, Zapier, n8n, Make, and NetSuite.
- Skilled in testing, troubleshooting, and implementing workflow solutions.
- Familiarity with CRM, ERP, and project management platforms.
- Strong problem-solving skills and a solution-focused mindset.
- Data-driven approach to process improvement.
This role offers flexible working hours and is based on a Monday to Friday schedule, with required availability for a daily stand-up between 9AM to 5PM US PST.
BenefitsWorking with a global team can open up new opportunities for growth and development. We foster a collaborative environment where everyone contributes and learns from one another.
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