Online Presence Manager

1 day ago


Angeles City, Central Luzon, Philippines beBeeReputation Full time ₱800,000 - ₱1,500,000
Job Description

The role of the Digital Branding Specialist involves overseeing online presence across various platforms and channels. This includes ensuring a consistent, professional, and compliant brand voice, while strengthening reputation through timely engagement.

Key Responsibilities:
  • Monitor and respond to online reviews on multiple platforms.
  • Track and engage with relevant conversations on social media and forums.
  • Draft professional responses to both positive and negative reviews.
  • Escalate sensitive or compliance-related issues.
  • Generate reports on online sentiment and trends.
  • Work closely with leadership to ensure messaging aligns with compliance standards.
Qualifications:
  • 2+ years of experience in digital marketing, social media management, or community development.
  • Exceptional English writing and communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using ORM tools (Sprout Social, Brandwatch, Reputation.com, Meltwater, or similar).
  • Familiarity with U.S. business culture and professionalism in communication.


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