Patient Financial Coordinator Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeFinancial Full time ₱500,000 - ₱700,000
Patient Financial Outreach Coordinator Job Description">

We are seeking a reliable and detail-oriented Patient Financial Outreach Coordinator to join our team in ensuring patients are informed about their financial responsibilities prior to appointments.

This role plays a critical part in accurately documenting all financial communications in the Electronic Health Record (EHR) system. The ideal candidate will possess excellent communication skills, a strong sense of accountability, and the ability to work collaboratively within a healthcare team.

Key Responsibilities:

  • Proactively reach out to patients to review co-pays, balances, and payment options.
  • Provide clear explanations of billing statements and assist with setting up payment plans when needed.
  • Accurately document all patient interactions, financial discussions, and related information in the EHR system to maintain a clear and consistent record.
  • Work closely with intake, clinical, and billing teams to ensure accurate information flow.
  • Escalate complex patient or insurance issues for resolution.

Required Skills and Qualifications:

  • Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
  • Proficiency in English (spoken and written).
  • Strong organizational skills, accuracy, and time management.
  • Ability to manage sensitive patient information with integrity (HIPAA compliance).
  • Comfortable using billing software, EHR systems, and Microsoft Office Suite.
  • Reliable attendance and adherence to scheduled work hours.

Benefits:

  • This role offers a unique opportunity to make a meaningful impact on patient care and outcomes.
  • The ideal candidate will be part of a collaborative team environment that values open communication and mutual respect.

Others:

  • Must submit a short video introduction as part of the application.
  • Must be able to provide NBI clearance or Local Police Clearance if requested.
  • No other client commitments during scheduled work hours.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative, Health Care Provider, and Customer Service

Industries: Hospitals and Health Care, Medical Practices, and Staffing and Recruiting

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