Enterprise Application Designer

4 days ago


Pasig, National Capital Region, Philippines Tata Consultancy Services Full time
Job Details:
We are looking for a skilled Senior ServiceNow Developer to join our team. As a key member of our development team, you will be responsible for developing the DOCK services in ServiceNow. This includes designing and implementing the core architectural design of the DOCK application built in the App Engine module, starting off with the migration of the Publications System from Lotus Notes to ServiceNow.
Your responsibilities will include:
Key Responsibilities:
  1. Design and implementation of ServiceNow applications and modules, with a focus on ITSM, HRSD, and Employee Center Portal.
  1. Development of complex workflows, forms, and business rules to meet organizational needs and enhance system functionality.
  1. Analysis of platform issues and implementation of preventive measures to minimize downtime.
  1. Organization and structuring of taxonomies, knowledge bases, record producers, and self-service portals to enhance user accessibility and experience.
  1. Collaboration with business analysts, stakeholders, and team members to translate business requirements into robust technical solutions.
  1. Participation in release and iteration planning meetings with the development team and other key stakeholders to align on project goals and timelines.
  1. Leadership of the development and testing phases, ensuring an exceptional user experience.
  1. Adherence to coding standards, best practices, and platform guidelines.
  1. Support of production releases and monitoring of the delivery of applications, ensuring smooth deployment and operations.


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