Medical Support Specialist

7 days ago


Rizal, Philippines beBeeHealthcare Full time ₱250,000 - ₱300,000

As a key contact in our medical team, you will deliver exceptional patient experiences through efficient, friendly and professional communication.

Key Responsibilities:
  • Manage high volumes of inbound calls, coordinate appointments and respond to first-line inquiries with warmth, clarity and accuracy.
  • Answer and manage incoming phone calls, ensuring patients are supported with timely and accurate responses.
  • Respond to email inquiries, including appointment requests, general questions and patient follow-ups.
  • Make, modify and confirm patient bookings across multiple practitioners and time zones as necessary.
Requirements:
  • Bachelor's degree in Administration or a health-related field is preferred.
  • Previous experience in a remote receptionist, administration or customer service role ideally in a medical or healthcare setting.
  • Excellent verbal and written communication skills with a professional and friendly tone.
  • Strong time management and multitasking abilities with a calm, solutions-focused approach.
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel).


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