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Care Management Assistant
2 weeks ago
We are seeking a skilled Healthcare Service Representative to join our team. As a Healthcare Service Representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide guidance and education to customers on various health care topics.
- Work closely with care providers to ensure seamless communication and issue resolution.
- Document customer interactions and update records as necessary.
- Graduate of any course, with or without International BPO voice experience.
- College Undergraduate with at least 6 months International BPO voice experience.
- High School Graduate with at least 24 months International BPO voice experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Must be willing to report in UP Ayala Technohub, QC.
- Must be willing to work on shifting schedules.
- Must be a Filipino citizen.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
- A comprehensive training program to enhance your skills and knowledge.
At Optum, we are dedicated to creating a healthier world by improving the health care experience of our members. We strive to deliver high-quality services and innovative solutions that meet the evolving needs of our customers.
