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Multilingual Call Center Professional

3 weeks ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Discover Your Career at TASQ Staffing Solutions

We are a forward-thinking company that values innovation, teamwork, and customer satisfaction. As a Bilingual Call Center Agent, you will play a critical role in delivering exceptional customer experiences and driving business success.

Key Responsibilities:

  • Communicate effectively with customers in both Korean and English languages.
  • Address customer inquiries, troubleshoot issues, and resolve concerns professionally.
  • Maintain high customer satisfaction through timely, clear, and effective solutions.
  • Organize and document customer interactions and feedback.
  • Collaborate with team members to ensure efficient service delivery.

Requirements:

  • Strong proficiency in both written and spoken Korean and English.
  • Previous experience in customer service or BPO industry is an asset.
  • Reside in Cebu City or nearby areas in Cebu province (or willing to relocate).
  • Available for a screening interview and follow-up communication.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Supportive work atmosphere and team-oriented culture.
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