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Technical Support Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Nityo Infotech Services Philippines is a leading provider of IT services, and we are currently seeking a highly skilled Technical Support Specialist to join our team.

Job Description

We are looking for an individual who can provide exceptional support to our clients. The successful candidate will be responsible for:

  • Responding to technical queries and resolving issues in a timely manner
  • Providing guidance and assistance to customers via phone, email, or chat
  • Collaborating with internal teams to resolve complex technical issues

Required Skills and Qualifications

  • At least 1-2 years of experience in technical support
  • Proficiency in any ticketing tool
  • Experience in supporting Android devices

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary of 30,000
  • A hybrid work arrangement, with the option to work from home on weekends

How You'll Work With Us

You'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. As a Technical Support Specialist, you'll have the opportunity to grow your skills and advance your career in a fast-paced and exciting industry.