Training Experience Coordinator
3 days ago
About Humanly:
Humanly is a rapidly growing organization that offers innovative solutions for the ever-changing landscape of our clients' needs. Our team of experts is dedicated to delivering exceptional customer experiences, making us a leader in the field of outsourced digital services and next-generation customer experience.
We have a strong commitment to our employees' well-being, offering competitive industry salaries and comprehensive benefits packages. This ensures that our workforce of approximately 45,000 employees globally feels valued and supported.
As a member of our training team, you will play a crucial role in managing site-wide initiatives and driving campaign-specific training programs for Team Leaders and Teammates. You will be responsible for creating and maintaining necessary materials related to maximizing campaign task mastery and personal development.
Your expertise will be invaluable in shaping the training experience for our employees, ensuring that all training is aligned with the specific campaign and our broader business objectives.
To excel in this role, you will need to propose and publish a year-long training calendar with specific quarterly objectives. You will also develop and implement total training policies, programs, new testing tools, methods, and systems to guarantee that our products and services meet the highest quality standards.
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