
Remote Customer Service Agent
7 hours ago
We are seeking a skilled customer service representative to provide exceptional support to our clients.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer complaints in a professional and courteous manner.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve routine problems related to client products or services.
- Ensure service delivery meets contractual Key Performance Indicators (KPIs).
- Maintain basic knowledge of client products and services.
- Prepare complete and accurate work, including notating accounts as required.
Requirements:
- Bachelor's degree in business administration or related field preferred.
- Minimum 3-6 months of relevant experience.
- Strong customer service skills.
Candidate Profile:
We are looking for a highly motivated individual who is able to work in a fast-paced environment. The ideal candidate will be able to rotate shifts, adapt to changes quickly, and demonstrate patience in all customer contact situations.
About This Opportunity:
This is an excellent opportunity for a customer service professional to join our team and make a real impact.
Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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